Authors: (including presenting author): :
Wong KL, Wong OYJ, Chiang TP, Poon YKJ, Law CC, Chan KY, Hui YK, Man YL, Hung WY, Kwok KP, Ma TH, Wen L, Wong WC, Au Young HH, Chow CH, Lau HL, Liu KL, Lo HY, Cheng CH, Lui WL, Mo YN, Siew YF
Affiliation: :
Community Psychiatric Service, Castle Peak Hospital
Keyword 1: :
Community psychiatric service
Keyword 2: :
Peer support worker
Keyword 3: :
Case manager
Keyword 4: :
Care package
Keyword 5: :
Recovery oriented care
Keyword 6: :
Staff training
Introduction: :
Since 2023, all CPS CMs across HA clusters have adopted the ‘CPS Care Package and Recovery-Oriented Care Intervention Manual’. It comprises 19 care packages, including 6 core interventions (e.g. medication management, symptom management, relapse prevention) and 13 specific interventions (e.g. lifestyle modification, family intervention, cognitive behavioral intervention, stress management), co-developed by CMs, PSWs and nurse consultants of CPS across clusters. It is a standardized and easy-to-use manual for CMs to deliver effective and efficient recovery-oriented community care to patients with mental illness. It offers CMs an evidence-based framework to guide case management and optimize clinical outcomes for promoting patients’ recovery. Each care package includes a session plan, information sheets, PSW’s experience sharing and ready-to-use worksheets with instructions and case examples for direct clinical application by CMs to their patients. To maximize benefits for CMs and patients, it is essential to boost CMs’ understanding and utilization of it. Moreover, CPS has delivered peer support services since 2016. PSWs have provided substantial support across different scopes and played a crucial role in facilitating patients’ recovery.
Objectives: :
1. Enhance CMs’ understanding, competence and likelihood of using the manual in clinical practice 2. Enhance CMs’ co-learning experience and promote learning from PSWs’ sharing 3. Gather CMs’ feedback on the manual’s utility
Methodology: :
- Two phases. 1st phase: 6 core interventions via 4 workshops for CMs in CPH in 2025. 2nd phase: 13 specific interventions through regular workshops from 2026 - Four CPS PSWs served as core workgroup members, advising on project design and delivering face-to-face experience sharing - Each 2-hour workshop was practical, interactive and closely aligned with the manual, with PSWs’ involvement to enhance CMs’ participation and co-learning experience - Post-workshop survey (8 quantitative and 3 qualitative items) for CMs each workshop
Result & Outcome: :
- Four workshops (Mar-Oct/2025; mean attendance: 48 CMs/workshop) - >90% participants/workshop rated all quantitative items as ‘5’ or ‘6’ (1=Totally disagreed; 6=Totally agreed) - Qualitative feedback highlighted the value of PSWs’ lived-experience sharing. CMs reported being impressed and inspired by PSWs’ authentic recovery stories -All objectives were achieved
