Authors: (including presenting author): :
Ms Meicy Suen(1), Ms Jean Tang(1), Dr HT Wong(1), Dr Paulina Chow(2)
Affiliation: :
(1) Planning Team, Kwong Wah Hospital (2) Planning & Commissioning, Kowloon Central Cluster
Keyword 1: :
Redevelopment
Keyword 2: :
Database development
Keyword 3: :
Project management
Keyword 4: :
Efficiency management
Keyword 5: :
Staff engagement
Introduction: :
Redevelopment initiatives are intricate, time-constrained projects influenced by evolving factors like program updates, corporate policies, and governmental regulations. Collating data from diverse sources in various formats creates a fragmented landscape, complicating tracking and communication, potentially leading to errors. Establishing a centralized monitoring platform is essential, enabling efficient allocation of resources and promoting standardized data management. This platform streamlines workflow by offering a unified source for project information, ensuring accuracy and accessibility for all team members. We aim to introduce and review this platform’s development and implementation process, and evaluate its efficiency.
Objectives: :
To refine and improve project management practices, methodologies, and tools for Redevelopment Project of Kwong Wah Hospital. This transformation aims to enhance efficiency, adaptability, and overall project success rates.
Methodology: :
Analysis of the pain points and lessons learned from the Kwong Wah Hospital's phase 1 redevelopment project led to the development of an Excel-based platform. This tool, guided by an in-team member with business analysis expertise, includes modules for procurement, funding, budget monitoring, layout changes, annotations, and workload analysis.
Result & Outcome: :
The operational platform now backs Phase 2 of Kwong Wah Hospital's redevelopment, centralizing and standardizing project data. With 6 modules and 20+ Excel templates, it integrates data from user departments ($770M, 26K sets, 5K records), FECP progress (10K rows), and spreadsheets from supporting departments. This structure facilitates report generation, management communication, and informed decision-making. Efficiency - The platform effectively reduced the number of specification groups for phase 2 procurement from 3,400+ unique MBM to 700+, streamlined the number of change request forms from 975 to 47, and facilitated monitoring and tracing of project consultant feedback. Current progress, especially estimated completion dates for tasks like funding applications and procurement, can now be projected and forecasted for manpower allocation. Adaptability - We believe similar platform could bring substantial benefits to other major capital works projects with similar requirements. Our team has shared our experience and platform components with Kai Tak Hospital’s development team, receiving positive feedback in return. Achievement - Following the platform's implementation, the yearly average clerical staff tenure rate increased from 4.4 months in 2021 to 27.5 months in 2024. All staff members appreciated the platform's benefits, noting that it enhances their work processes by offering a clearer and more streamlined workflow supported by standardized templates.
