Authors: (including presenting author): :
Chung MK(1),Babbitt WOUN(1),LEUNG CP(1)
Affiliation: :
(1) Nursing Services Division, Ruttonjee & Tang Shiu Kin Hospitals
Keyword 2: :
Advanced Practice Nurses
Keyword 3: :
Professional Development
Introduction: :
In response to the growing need for structured training for Advanced Practice Nurses (APNs) and Ward Managers (WMs) at Ruttonjee & Tang Shiu Kin Hospitals, we implemented a two-day RTSKH Series Training Program on July 3 and August 28, 2025. Many of the APNs and WMs participating in this program were newly promoted, highlighting a significant opportunity to enhance their management and leadership capabilities. This program aimed to enable participants to lead teams effectively and improve healthcare outcomes.
Objectives: :
The training program sought to achieve three key objectives: equipping APNs with vital management strategies for effective team leadership, enhancing skills in resource allocation and workflow optimization to elevate healthcare delivery, and facilitating the implementation of quality improvement initiatives that promote safe patient care.
Methodology: :
The program was structured over two days of intensive training. The first day offered an Orientation Program for junior APNs, covering essential topics that included management expectations, staff performance assessments, Continuous Quality Improvement (CQI) planning, and incident management. The second day focused on a Personal Growth Program tailored for all APNs and WMs, emphasizing first-line leadership essentials, effective delegation, and mindfulness techniques. Engaging activities, such as simulations for difficult conversations and conflict resolution strategies, were incorporated throughout the program. A total of 34 participants attended the training, and we conducted pre- and post-surveys to assess confidence levels using a Likert scale ranging from 1 (not confident at all) to 6 (extremely confident) across ten questions related to leadership understanding and skills.
Result & Outcome: :
The average years of experience among WMs was 3.6 years, while APNs had an average of 2.9 years. The overall mean score across all ten questions increased significantly from 3.20 pre-training to 4.38 post-training, indicating a substantial enhancement in leadership skills. Notably, participants reported increased confidence in their ability to give constructive feedback using the Situation–Behavior–Impact model, with scores rising from 2.9 to 4.38. Similarly, confidence in using mindfulness techniques to manage stress as a leader increased from 3 to 4.34. Furthermore, participants expressed greater confidence in applying the leadership skills learned in this training to enhance team performance and engagement, with scores improving from 3.12 to 4.4.The Program successfully enhanced the management and leadership skills of APNs and WMs. By addressing training needs, the program significantly improved participants' confidence and competencies, thereby fostering a culture of continuous improvement in patient care.
